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Medicare and telehealth: The impact of COVID-19 pandemic.

Hanadi Y HamadiMei ZhaoDonald Rob HaleyAjani DunnShyam ParyaniAaron C Spaulding
Published in: Journal of evaluation in clinical practice (2021)
This research found that changes in Medicare policy, associated with CMS' declaration of telehealth waivers during the Public Health Emergency (PHE), likely increased the proliferation and utilization of telehealth services during the COVID-19 pandemic, providing important access to care for certain populations. With the impending conclusion of the PHE, policymakers must 1) ascertain which elements of the new telehealth landscape will be retained, 2) modernize the regulatory, accreditation and reimbursement framework to maintain pace with care model innovation and 3) address disparities in access to broadband connectivity with a particular focus on rural and underserved communities.
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