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Patient Representatives' Perspectives on Healthcare at the Time of COVID-19 and Suggestions for Care Redesign After the Pandemic: A Qualitative Study in Twenty-Four Countries.

Tanja Alexandra StammYuki SeidlerMargaret R AndrewsMohammad EghbaliJuliet KiguliValentin RitschlMaisa OmaraGertraud SchafferErika Mosor
Published in: Journal of multidisciplinary healthcare (2022)
We reached out to patient representatives with diverse perspectives, including those who represent minorities and marginalised patient populations. Since preferences and personal meanings drive behaviour and could be foundations for targeted interventions, they must be considered in all groups of people to increase society's resilience as a whole. Future healthcare should tackle inequity, address stigmatisation and consider patients' narratives to optimize telemedicine.
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