Young People's Trust in Cocreated Web-Based Resources to Promote Mental Health Literacy: Focus Group Study.
Sachiyo Ito-JaegerElvira Perez VallejosSaruka LogathasanThomas CurranPaul CrawfordPublished in: JMIR mental health (2023)
Factors perceived to be trustworthy included the website's relatable, high-quality design and creators' credibility, whereas those perceived to be untrustworthy included the privacy policy and cookie settings. The findings highlighted the significance of collaborating with end users and industrial partners and the importance of making the trust-enabling factors salient for users. We hope that these findings will inform future creators of web-based mental health resources to make these resources as trustworthy and effective as possible.