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Exploring Users' Experiences With a Quick-Response Chatbot Within a Popular Smoking Cessation Smartphone App: Semistructured Interview Study.

Alice AlphonseKezia StewartJamie BrownOlga Perski
Published in: JMIR formative research (2022)
Anthropomorphism of a quick-response chatbot implemented within a popular smoking cessation app appeared to be enabled by its interaction style and format and users' perceived need for support, which may have given rise to feelings of accountability and increased engagement.
Keyphrases
  • smoking cessation
  • replacement therapy
  • mental health
  • physical activity
  • social media
  • social support
  • depressive symptoms