A team mental model approach to understanding team effectiveness in an emergency department: A qualitative study.
Sarah WiseChristine DuffieldMargaret FryMichael RochePublished in: Journal of health services research & policy (2021)
Getting health care teams 'on the same page' is a long-standing challenge. This study suggests that solutions may lay in the organisation of health care work, creating team stability and opportunities for team members to interact that allows a team mental model to emerge.