Standard nurse phone triage versus tele-emergency care pilot on Veteran use of in-person acute care: An instrumental variable analysis.

Kathleen Y LiPaul S KimJoshua ThariathEdwin S WongJonathan BarkhamKeith E Kocher

Published in: Academic emergency medicine : official journal of the Society for Academic Emergency Medicine (2023)

Among Veterans initially advised to seek care within 24 h, use of tele-EC compared to standard phone triage led to decreased ED visits, hospitalizations, and OON spending within 7 days.

Keyphrases

emergency department
acute care
healthcare
palliative care
quality improvement
public health
primary care
pain management
clinical trial
randomized controlled trial
chronic pain