Health and health service usage outcomes of case management for patients with long-term conditions: a review of reviews.
Alessandra BujaPaolo FrancesconiIrene BelliniValentina BarlettaGiovanni GirardiMario BragaMimma CosentinoMariagrazia MarvulliVincenzo BaldoGianfranco DamianiPublished in: Primary health care research & development (2020)
The source of variability in the literature on the consistency of the evidence for most outcomes is unclear. It may stem from the heterogeneity of CM programs in terms of what their intervention entails, the populations targeted, and the tools used to measure the results. That said, there was consistently strong evidence of CM being associated with a greater adherence to treatment guidelines and higher patient satisfaction, but not with a longer survival or better use of hospital resources.