The Goldilocks Dilemma on Balancing User Response and Reflection in mHealth Interventions: Observational Study.
Lyndsay A NelsonAndrew J SpiekerLauren M LeStourgeonRobert A GreevySamuel MolliMcKenzie K RoddyLindsay Satterwhite MayberryPublished in: JMIR mHealth and uHealth (2024)
As reflection burden increased, engagement decreased, and we found more disparities in engagement across participants' characteristics. Content encouraging moderate levels of reflection may be ideal for achieving both cognitive investment and system use. Our findings provide insights into mHealth design and the optimization of both engagement and effectiveness.