Sentiment Analysis of Health Care Tweets: Review of the Methods Used.
Sunir GohilSabine VuikAra DarziPublished in: JMIR public health and surveillance (2018)
Multiple methods are used for sentiment analysis of tweets in the health care setting. These range from self-produced basic categorizations to more complex and expensive commercial software. The open source and commercial methods are developed on product reviews and generic social media messages. None of these methods have been extensively tested against a corpus of health care messages to check their accuracy. This study suggests that there is a need for an accurate and tested tool for sentiment analysis of tweets trained using a health care setting-specific corpus of manually annotated tweets first.