Hospital staff reports of coworker positive and unprofessional behaviours across eight hospitals: who reports what about whom?
Rachel UrwinAntoinette PavithraRyan D McMullanKate ChurrucaErwin LohCarolyn MooreLing LiJohanna I WestbrookPublished in: BMJ open quality (2023)
Hospital staff across all professional groups used the Ethos messaging system to report both positive and negative coworker behaviours. High rates of Recognition submissions demonstrate a strong desire of staff to reward and encourage positive workplace behaviours, highlighting the importance of culture change programmes which emphasise these behaviours. The unprofessional behaviours identified in submissions are consistent with behaviours previously reported in surveys of hospital staff, suggesting that submissions are a reliable indicator of staff experiences.