Promoting equitable and patient-centred care: an analysis of patient satisfaction in urban, rural and remote primary care sites in the Philippines.
Janelle Micaela S PanganibanArianna Maever LorecheRegine Ynez H De MesaRomelei Camiling-AlfonsoNoleen Marie C FabianLeonila F DansCara Lois T GalinganaJohanna Faye E LopezRay U CasileMaria Rhodora N AquinoMia P ReyJosephine T SanchezMark Anthony U JavelosaCarol Stephanie Chua Tan-LimJose Rafael A MarforiRamon Pedro PaternoAntonio L DansPublished in: BMJ open quality (2024)
Our findings support the 'inverse equity hypothesis', where well-resourced urban communities quickly adopt complex health interventions while rural and remote settings experience delays in effectively meeting patient needs and system demands. Extended intervention periods and targeted strategies may be necessary to impact patient satisfaction in underserved areas considerably.