"I think we should wait and see": A qualitative study of call-takers' decision-making in consultations with patients suffering unrecognized myocardial infarction.

Britta JensenHenrik Vardinghus-NielsenElisabeth Helen Anna MillsAmalie Lykkemark MøllerFilip GnesinNertila ZylyftariKristian KragholmFredrik FolkeHelle Collatz ChristensenStig Nikolaj BlombergChristian Torp-PedersenHenrik Bøggild

Published in: Patient education and counseling (2024)

A protocol to negotiate response choice with callers having unclear clinical conditions should be developed. Clarifying watchful waiting as a recommendation may assist call-takers' decision-making.

Keyphrases

decision making
end stage renal disease
ejection fraction
newly diagnosed
chronic kidney disease
randomized controlled trial
heart failure
prognostic factors
peritoneal dialysis
atrial fibrillation
patient reported