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Measuring patient satisfaction with video consultation: a systematic review of assessment tools and their measurement properties.

Esther Z BarsomEwout van HeesWillem A BemelmanMarlies P Schijven
Published in: International journal of technology assessment in health care (2020)
Although high-quality studies on measurement properties of these questionnaires are scarce, the questionnaire developed by Mekhjian has the highest methodological quality achieving validity on internal consistency and the use of a large sample size. Moreover, this questionnaire can be used across healthcare settings. This finding may be instrumental in further studies measuring patient satisfaction with VC.
Keyphrases
  • patient satisfaction
  • psychometric properties
  • healthcare
  • case control
  • cross sectional
  • palliative care
  • patient reported