A nationwide participatory programme to measure person-centred hospital care in Italy: Results and implications for continuous improvement.
Flavia CardinaliSara CarzanigaGiorgia DurantiBarbara LabellaAlessandro LamannaMicaela CerilliGiovanni CaracciFabrizio CarinciPublished in: Health expectations : an international journal of public participation in health care and health policy (2021)
A national participatory programme to improve patient-centredness in Italian hospitals highlighted critical areas with the direct input of citizens.