The Perceived Usability of Virtual Visits Among Black Adults' Receiving Oncology Care: A Qualitative Analysis.
Samantha H TamChristine Neslund-DudasAmy M BarrettLauren C J BarrowIlona FridmanAlan C KinlawPraveen PuviindranTrevor J RoyceAngela B SmithJacob N SteinWilliam A WoodJennifer Elston LafataPublished in: The oncologist (2023)
While VVs were reported to be acceptable in specific circumstances, Black adults reported preferring in-person care, in part due to a perceived lack of interpersonal connectedness. Nonetheless, retaining reimbursement for audio-only options for VVs is essential to ensure equitable access for those with less technology savvy and/or limited device/internet capabilities.