Telemedicine in Swedish primary health care - a web-based survey exploring patient satisfaction.
Carl Rockler MeurlingElisabet AdellMoa WolffSusanna CallingVeronica Milos NymbergBeata Borgström BolmsjöPublished in: BMC health services research (2023)
This study shows that patient satisfaction with TM varied depending on the patient's age. The older patients were less satisfied than their younger equivalents. For patient satisfaction to be high, it was also crucial which health care provider the patient had been assessed by. The patients were more satisfied when assessed by a doctor than by a nurse. In addition, the study shows that patient satisfaction with TM was generally comparable to traditional care.