Exploring implementation of an electronic referral management system and enhanced primary care service for oral surgery: perspectives of patients, providers and practitioners.
Joanna GoldthorpeCaroline SandersRichard MaceyLesley GoughJean RogersMartin TickleIain PrettyPublished in: BMC health services research (2018)
Electronic referral management with a primary care advanced service for oral surgery was successfully implemented in a specific area of the UK. The service model evaluated has the potential to be expanded across a wider geographical footprint and to support demand management in other specialist services.