Characterizing User Experiences With an SMS Text Messaging-Based mHealth Intervention: Mixed Methods Study.
Sayde Leya KingJana LebertLacey Anne KarpisekAmelia PhillipsTempestt NealKristin A KosylukPublished in: JMIR formative research (2022)
Our study found that Cope Notes subscribers appreciate the service for reframing their mental wellness with statistically significant correlations between personality and acceptability of the service. We found that some users prefer a more personalized experience with neutral to positive reactions to a potential companion app that continuously monitors user behavior via smartphone sensors to provide just-in-time interventions when users need it most.