Preliminary Evaluation of a Conversational Agent to Support Self-management of Individuals Living With Posttraumatic Stress Disorder: Interview Study With Clinical Experts.
Hee Jeong HanSanjana MenduBeth K JaworskiJason Edward OwenSaeed AbdullahPublished in: JMIR formative research (2023)
Based on interviews with experts, we have provided design recommendations for future CAs aiming to support vulnerable populations. The study suggests that well-designed CAs have the potential to reshape effective intervention delivery and help address the treatment gap in mental health.