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Experience and perception of face-to-face vs. remote consultations: a patient survey across two UK dermatology centres.

Dushyanth GnanappiragasamJ OldhamM PanchalW A Woo
Published in: Clinical and experimental dermatology (2021)
Owing to the COVID-19 pandemic, dermatology units had to shift towards remote methods (telephone/video) to cope with pressures on services. We looked at patient satisfaction and preferences between FTF (face-to-face) and remote consultation methods across two UK dermatology centres.
Keyphrases
  • patient satisfaction
  • cross sectional
  • healthcare
  • primary care
  • mental health
  • case report
  • general practice