Accessing primary care and the importance of 'human fit': a qualitative participatory case study.
Jennifer VoorheesSimon BaileyHeather WatermanKatherine ChecklandPublished in: The British journal of general practice : the journal of the Royal College of General Practitioners (2022)
An understanding of access as 'human fit' has the potential to address longstanding problems of access within general practice, focusing attention on the need for staff training and support, and emphasising the importance of continuity of care.