Public health communication in Canada during the COVID-19 pandemic.
Maya LoweShawn H E HarmonKsenia KholinaRachel ParkerJanice E GrahamPublished in: Canadian journal of public health = Revue canadienne de sante publique (2022)
This study suggests that increased federal guidance with wider jurisdictional collaboration backed by transparent evidence could improve the effectiveness of communication practices by instilling public trust and adherence with public health measures. Effective communication should be transparent, supported by reliable evidence, prompt, clear, consistent, and sensitive to diverse values. Improved communication training, established engagement infrastructure, and increased collaborations and diversity of decision-makers and communicators are recommended.