Project RED Impacts Patient Experience.
Ramon S CancinoChris ManassehLana KwongSuzanne E MitchellJessica MartinBrian W JackPublished in: Journal of patient experience (2017)
Delivery of a standardized hospital discharge program resulted in a larger proportion of top-box "very good" responses on a Press Ganey posthospitalization survey. Future research should examine whether hospital-based transition programs can sustain improvement in patient experience measures and whether these improvements can be observed in other patient populations.