A Mobile Health Intervention for Prostate Biopsy Patients Reduces Appointment Cancellations: Cohort Study.
Ashwin S BalakrishnanHao G NguyenKatsuto ShinoharaReuben Au YeungPeter R CarrollAnobel Y OdishoPublished in: Journal of medical Internet research (2019)
An mHealth periprocedural outreach program significantly lowered appointment cancellation and rescheduling and was associated with high patient satisfaction scores with a slight increase in preprocedural telephone calls. This led to fewer underused procedure appointments and high patient satisfaction.