The Relationship between Emotional Labor and Job Stress among Hospital Workers.

Bo Kyung Sohn Su Mi Park In-Jo Park Jae Yeon Hwang Jung-Seok Choi Jun-Young Lee Hee-Yeon Jung

Published in: Journal of Korean medical science (2018)

The ISW group displayed more surface acting and job stress in its emotional labor than the non-ISW group. In the ISW group, surface acting during emotional labor was positively correlated with job stress. Depression partially mediated their relationship.

Keyphrases

social support
depressive symptoms
stress induced
healthcare
emergency department
physical activity
sleep quality
acute care
drug induced