Quality and safety of in-hospital care for acute medical patients at weekends: a qualitative study.
Elizabeth SuttonJulian BionCassie AldridgeAmunpreet BoyalJanet WillarsCarolyn TarrantPublished in: BMC health services research (2018)
At weekends patients and staff are well aware of suboptimal staffing numbers, skill mix and access to resources at weekends, and identify that emergency admissions are prioritised over those already hospitalised. The consequences in terms of quality and safety and patient experience of care are undesirable. Our findings suggest the value of focusing on care processes and systems resilience over the weekends, and how these can be better supported, even in the limited resource environment that exists in many hospitals at weekends.