The communication skills and quality perceived in an emergency department: The patient's perspective.
Irene Orcajada MuñozFrancisco José Amo SetienJosé Luís Díaz AgeaTomás Hernández RuipérezMaría de Gracia Adánez MartínezCésar Leal-CostaPublished in: International journal of nursing practice (2020)
We found that the communication skills of the health care providers were explanatory variables of the quality of care perceived in an Emergency Department.