A qualitative formative evaluation of a patient-centred patient safety intervention delivered in collaboration with hospital volunteers.

Gemma LouchJane O'HaraMohammed A Mohammed

Published in: Health expectations : an international journal of public participation in health care and health policy (2017)

Although there are concerns regarding sustainability in practice, the PRASE intervention delivered in collaboration with hospital volunteers is a promising approach to collect patient feedback for service improvement.

Keyphrases

patient safety
healthcare
randomized controlled trial
quality improvement
case report
mental health
primary care
adverse drug