Login / Signup

Evaluation of the Current State of Chatbots for Digital Health: Scoping Review.

Jia QuBolun ZhangYaxi ZhaoQiaoru ZhangChengda ZhengJielin JiangHanjia LiNian LiuZiqian LiWeiying FuYingdong PengJudith LoganJingwen ZhangXiaoling Xiang
Published in: Journal of medical Internet research (2023)
This scoping review underscores the significance of chatbots in health-related applications and offers insights into their features, functionalities, and user experiences. This study contributes to advancing the understanding of chatbots' role in digital health interventions, thus paving the way for more effective and user-centric health promotion strategies. This study informs future research directions, emphasizing the need for rigorous randomized control trials, standardized evaluation metrics, and user-centered design to unlock the full potential of chatbots in enhancing health and well-being. Future research should focus on addressing limitations, exploring real-world user experiences, and implementing robust data security and privacy measures.
Keyphrases
  • health promotion
  • mental health
  • healthcare
  • health information
  • current status
  • human health
  • big data
  • physical activity
  • randomized controlled trial
  • social media
  • machine learning