Patient Portals to Elicit Essential Patient-Reported Elements of Communication Supporting Person-Centered Oncologic Care: A Pilot Study of the PERSON Approach.
Andrew S EpsteinAndrea KnezevicDanielle R RomanoAfshana HoqueNitya RajDiane L ReidyWilliam E RosaElizabeth CruzClaudia CalderonSarah O'ShaughnessyAngela SansoneMolly OkpakoJudith E NelsonPublished in: JCO clinical cancer informatics (2023)
Almost all patients in this large GI cancer cohort responded via the portal about their understanding of illness and treatment goals. Eliciting their personal values by portal was also feasible, accepted by patients, and improved patient ratings of clinicians' communication. Portals represent a promising tool for scaling assessment of essential patient-reported elements of person-centered communication.