The effectiveness of tele-triage during the COVID-19 pandemic: A systematic review and narrative synthesis.
Mehrdad FarzandipourEhsan NabovatiReihane SharifPublished in: Journal of telemedicine and telecare (2023)
This study found that tele-triage interventions reduced unnecessary visits, improved clinical outcomes, reduced mortality, and injuries, increased patient satisfaction, reduced healthcare provider workload, improved access to primary care consultation, and increased patient safety and satisfaction. Therefore, tele-triage systems are not only suitable for providing acute and emergency care remotely but they are also recommended as an alternative tool to monitor and diagnose COVID-19.
Keyphrases
- emergency department
- patient safety
- healthcare
- primary care
- patient satisfaction
- quality improvement
- palliative care
- coronavirus disease
- randomized controlled trial
- public health
- systematic review
- physical activity
- risk factors
- cardiovascular events
- respiratory failure
- general practice
- coronary artery disease
- type diabetes
- cardiovascular disease
- health information
- extracorporeal membrane oxygenation
- aortic dissection
- health insurance
- respiratory syndrome coronavirus