Psychometric evaluation of the Medicare Advantage and prescription drug plan disenrollment reasons survey.
Steven C MartinoMarc N ElliottAlan M ZaslavskyNate OrrAndy BogartFeifei YeCheryl L DambergPublished in: Health services research (2019)
The Disenrollment Reasons Survey provides a reliable and valid assessment of beneficiaries' reasons for leaving their plans. Multiple reasons for disenrollment may indicate especially poor experiences.