Enhancing healthcare at home for older people in rural and regional Australia: A protocol for co-creation to design and implement system change.
Cindy NeedhamNikita WheatonAnna Wong SheeKevin McNamaraMary MalakellisMargaret MurrayLaura AlstonAnna PeetersAnna UgaldeCatherine HugginsSerene YoongSteven AllenderPublished in: PloS one (2023)
The protocol will be implemented with rural and regional healthcare providers to identify digital and non-digital solutions that have the potential to inform models of service delivery, improve patient experience, and optimise health outcomes. The combination of system and implementation science is a unique approach for optimising healthcare at home for older populations, especially in the rural context where need is high. This is the first protocol to integrate the use of systems and implementation science into one process and articulating these methods will help with replicating this in future practice. Results of the design phase will translate into practice through standard health service planning methods to enhance implementation and sustainability. The delivery of the protocol will include building capacity of health service workers to embed the design, implementation, and evaluation approach into normal practice. This protocol forms part of the DELIVER (Delivering Enhanced heaLthcare at home through optImising Virtual tools for oldEr people in Rural and regional Australia) Project. Funded by Australia's Medical Research Future Fund, DELIVER involves a collaboration with public health services of Western Victoria, Australia.