Co-design of a patient experience survey for arthritis central intake: an example of meaningful patient engagement in healthcare design.
Eloise C J CarrJatin N PatelMia M OrtizJean L MillerSylvia R TeareClaire E H BarberDeborah A MarshallPublished in: BMC health services research (2019)
The process of patient engagement to co-design a patient experience survey, for people with arthritis, identified aspects of care that had not been previously recognized. The linear organization of frameworks used to report patient engagement in research does not always capture the complexity of reality. Additional resources of cost, time and expertise for patient engagement in co-design activity are recognized and should be included, where possible, to ensure high quality data is captured.