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Impact of telehealth on patient-provider communication in prenatal care for pregnant women from underserved settings.

Mounika PolavarapuShipra SinghShivangi SharmaGrace Hamilton
Published in: Journal of communication in healthcare (2024)
While telehealth offers advantages like convenience, increased accessibility, and continuity of care, challenges in establishing effective PPC in virtual settings have emerged that emphasize the necessity for comprehensive provider training extending beyond technical competencies. The persistent issue of perceived discrimination, impacting PPC across both groups, underscores the necessity to rethink existing strategies of mandatory training to increase providers' knowledge.
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