Using Patient Portals to Improve Patient Outcomes: Systematic Review.
Hae Ra HanKelly Therese GleasonChun-An SunHailey N MillerSoo Jin KangSotera ChowRachel AndersonPaul NagyThomas BauerPublished in: JMIR human factors (2019)
Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes. Understanding the role of patient portals as an effective intervention strategy is an essential step to encourage patients to be actively engaged in their health care.