UK homecare providers' views about, and experiences of, digitalisation: A national survey.
Jan HealeyVanessa DaveyJennifer LiddleGareth O'RourkeBarbara HanrattyBryony BeresfordPublished in: Digital health (2024)
Findings suggest a complex and changing situation, with numerous different digital systems being used and the sector at different stages of digitalisation. The high-pressure, low margin context of UK homecare appeared to be exerting an influence on progress towards digitalisation. Evaluations of government strategies to stimulate and support digitalisation in this diverse and predominantly private sector context will be valuable.