Development of a Video Consultation Patient-Satisfaction Questionnaire (vCare-PSQ): A Cross-Sectional Explorative Study.

Anders Larrabee Sønderlund Tessa Quirina Bang Van Sas Sonja Wehberg Linda Huibers Jesper Bo Nielsen Jens Soendergaard Elisabeth Assing Hvidt

Published in: JMIR formative research (2024)

Supplementing the PS-14 with dynamic measures of situational and doctor-patient relational factors may provide a more comprehensive understanding of patient satisfaction with VC. The vCare-PSQ may thus contribute to an enhanced methodological approach to assessing patient satisfaction with VC. We hope that the vCare-PSQ format may be useful for future research and implementation efforts regarding VC in a general practice setting.

Keyphrases

patient satisfaction
general practice
primary care
quality improvement
healthcare
case report
current status
cross sectional
psychometric properties