Openness in the NHS: a secondary longitudinal analysis of national staff and patient surveys.
Imelda McCarthyJeremy F DawsonGraham MartinPublished in: BMC health services research (2020)
Data suggest that the Francis inquiry may have had a positive impact on staff and acute inpatients' perceptions and experiences of openness in the NHS. However such improvements have not transpired in mental health. How best to create an environment in which patients can discuss their care and raise concerns openly in mental health settings may require further consideration.
Keyphrases
- mental health
- healthcare
- end stage renal disease
- patient safety
- quality improvement
- chronic kidney disease
- ejection fraction
- newly diagnosed
- mental illness
- palliative care
- primary care
- cross sectional
- prognostic factors
- case report
- respiratory failure
- intensive care unit
- machine learning
- long term care
- artificial intelligence
- chronic pain
- acute respiratory distress syndrome