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Social Media Big Data Analysis: Towards Enhancing Competitiveness of Firms in a Post-Pandemic World.

Abdelaziz DarwieshMohammed I AlghamdiA H El-BazMohamed Elhoseny
Published in: Journal of healthcare engineering (2022)
In this paper, we proposed an advanced business intelligence framework for firms in a post-pandemic phase to increase their performance and productivity. The proposed framework utilizes some of the most significant tools in this era, such as social media and big data analysis for business intelligence systems. In addition, we survey the most outstanding related papers to this study. Open challenges based on this framework are described as well, and a proposed methodology to minimize these challenges is given. Finally, the conclusion and further research points that are worth studying are discussed.
Keyphrases
  • social media
  • big data
  • data analysis
  • sars cov
  • coronavirus disease
  • artificial intelligence
  • health information
  • machine learning
  • minimally invasive
  • cross sectional
  • deep learning