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Changing HCW attitudes: a case study of normalizing HIV service delivery in emergency departments.

Aditi RaoVictoria H ChenSarah HillSteven J ReynoldsAndrew D ReddDavid SteadChristopher HoffmannThomas C QuinnBhakti Hansoti
Published in: BMC health services research (2022)
Controlled exposure to new practices with a structured implementation period can shift attitudes beginning a process of practice normalization. In our study, we observed improvements in provider attitudes regarding the benefits of HCT and the burden of offering HCT to all patients in the ED. Research activities may have a role in mitigating resistance to change and supporting intervention adoption.
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