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Usability, Acceptability, and Effectiveness of Web-Based Conversational Agents to Facilitate Problem Solving in Older Adults: Controlled Study.

Matthew Russell BennionGillian E HardyRoger K MooreStephen KellettAbigail Millings
Published in: Journal of medical Internet research (2020)
Controlled studies of chatbots need to be conducted in clinical populations across different age groups. The potential integration of chatbots into psychological care in routine services is discussed.
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