Real-time patient survey data during routine clinical activities for rapid-cycle quality improvement.
James Lucius WoffordClaudia L CamposRobert E JonesSheila F StevensPublished in: JMIR medical informatics (2015)
This technology-enabled data management system helped capture patient opinions, accelerate turnaround of survey data, with minimal impact on a busy primary care clinic. This new model of patient survey data management is feasible and sustainable in a busy office setting, supports and engages clinicians in the quality improvement process, and harmonizes with the vision of a learning health care system.