A health literacy analysis of the consumer-oriented COVID-19 information produced by ten state health departments.
Nandita S ManiTerri OttosenMegan FrattaFei YuPublished in: Journal of the Medical Library Association : JMLA (2021)
Based on our findings, we recommend public health entities apply a combination of these tools when developing health information materials to improve their understandability, actionability, and clarity. We also recommend using infographics and videos when possible, taking a human-centered approach to information design, and providing multiple modes and platforms for information delivery.