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Coping strategies in health care providers as second victims: A systematic review.

Maria KappesMarta Romero-GarcíaPilar Delgado-Hito
Published in: International nursing review (2021)
Adequately coping with the second victim phenomenon allows health professionals and organizations to learn from adverse events. Furthermore, by supporting health professionals who suffer from the second victim phenomenon, the organization takes care of its most valuable resource, its human capital. This contributes toward building a culture of healthcare quality in organizations, which will reduce adverse events in the future.
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