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Engagement and Effectiveness of a Healthy-Coping Intervention via Chatbot for University Students During the COVID-19 Pandemic: Mixed Methods Proof-of-Concept Study.

Silvia GabrielliSilvia RizziGiulia BassiSara CarboneRosa MaimoneMichele MarchesoniStefano Forti
Published in: JMIR mHealth and uHealth (2021)
This study shows the benefit of deploying a digital healthy-coping intervention via a chatbot to support university students experiencing higher levels of distress. While findings collected during the COVID-19 pandemic show promise, further research is required to confirm conclusions.
Keyphrases
  • randomized controlled trial
  • depressive symptoms
  • social support
  • study protocol
  • systematic review
  • social media
  • clinical trial
  • big data
  • machine learning
  • artificial intelligence