Improving Electronic Survey Response Rates Among Cancer Center Patients During the COVID-19 Pandemic: Mixed Methods Pilot Study.
Cassandra A HathawayMelody N ChavezMika KadonoDana KetcherDana E RollisonErin M SiegelAnita R PeoplesCornelia M UlrichFrank J PenedoShelley T TworogerBrian D GonzalezPublished in: JMIR cancer (2021)
Strategies to promote effective response rates include prenotification postcards or letters as well as monetary incentives. This work can inform future survey development to increase response rates for electronic surveys, particularly among hard-to-reach populations.