Survey on the effectiveness of telephone-based communication with relatives of hospitalized cancer patients in COVID-19 era in Italy.
Beatrice RiccòClaudia FioraniLeonardo FerraraLeonardo PotenzaAlessia SaviolaNorma MalavasiGloria AcquavivaChiara CarboniLaura ScarabelliMassimo DominiciMario LuppiGiuseppe LongoPublished in: Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer (2022)
A structured telephone-based communication may be a reasonable substitute for face-to-face meetings; especially if regular in time, conducted by the same doctor and integrated with video calls. Our findings might assist health workers in implementing measures to minimize the psychological effects of no-visitor policies during hospitalization. Clinical updates delivery through structured phone calls and video calls could become an opportunity also in post-COVID era.