eHealth Literacy and Patient Portal Use and Attitudes: Cross-sectional Observational Study.
Nikita DeshpandeVineet M AroraHanna B VollbrechtDavid O MeltzerValerie G PressPublished in: JMIR human factors (2023)
Low eHL was associated with less awareness, use, and perceived usefulness of portals. Perceived usefulness of portals likely increased through the COVID-19 pandemic, but patients' eHL did not. Interventions tailored for patients with low eHL could ensure greater equity in health care delivery through the COVID-19 pandemic.