Relationship between electronic health records strategy and user satisfaction: a longitudinal study using clinicians' online reviews.

Ankita SrivastavaSurya AyyalasomayajulaChenzhang BaoSezgin Ayabakan Dursun Delen

Published in: Journal of the American Medical Informatics Association : JAMIA (2022)

This work adds to the current understanding of EHR-driven clinician burnout using a novel longitudinal dataset. We show how organizational-level EHR strategy can impact user satisfaction and that providers and EHR vendors can mine clinician reviews online to understand their evolving needs and sentiments.

Keyphrases

electronic health record
clinical decision support
health information
social media
adverse drug
cross sectional
meta analyses
randomized controlled trial
systematic review